CCIE Voice Exam Quick Reference Sheets (Digital Short Cut)

Mark Lewis "CCIE Voice Exam Quick Reference Sheets (Digital Short Cut)"
Cisco Press (May 14, 2007) | ISBN 1587053330 | 185 Pages | PDF | 1.9 Mb

With this document as your guide, you will review topics on Cisco CallManager and Unity; QoS; telephony protocols; IOS IP telephony; IP IVR; IPCC; voice security, operations, and management; and infrastructure and application protocols. These fact-filled Quick Reference Sheets allow you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Table of Contents
Introduction
1. Cisco CallManager
2. Understanding Quality of Service (QoS)
3. Telephony Protocols
4. Cisco Unity
5. IOS IP Telephony Skills
6. IP Interactive Voice Response (IP IVR)/IP Contact Center (IPCC) Express
7. Security
8. Infrastructure Protocols
9. Application Protocols
10. Operations and Network Management

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